Política de envío

SHIPPING POLICY

Thank you for shopping with Aureon.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and shipping carrier.

Typical shipping times are:

  • United States: 5–15 business days

  • Europe: 5–15 business days

  • Canada: 7–20 business days

  • Australia / New Zealand: 7–20 business days

  • Other countries: 7–25 business days

Please note these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions are active.

Tracking Information

Once your order has been shipped, you will receive tracking information via email when available.

Delays

Shipping delays may occur due to customs processing, carrier issues, weather conditions, high order volume, or other factors outside our control.

Aureon is not responsible for shipping delays caused by carriers or customs authorities.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, we may not be able to modify or cancel the shipment after processing begins.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or appears lost, please contact us at:

Email: rlexmo13@gmail.com

We will do our best to assist in resolving shipping issues with the carrier.

International Shipping

Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.

Contact Us

If you have questions regarding shipping, contact:

Email: rlexmo13@gmail.com

Phone: +598 92 529 648